A combination of technological know-how and years of experience in the industry can be the way to take a company to the next level in the years to come. Technological changes are an inevitable and...
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Six tips for building lasting client relationships
Creating long-term relationships with our customers can be the difference between a successful company and a company that has to close its doors prematurely. The customer base that has already worked with us is one of our greatest values and we...
Increase your quoting capacity
The less time the sales teams take to offer a quote to customers, the more quotes they can make. This is obvious. What is not so obvious is how to get quotes done quickly and efficiently. That’s why today we want to talk about one of the best...
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Five tips for small and medium freight forwarders to increase repeat business
Small and medium size freight forwarders can benefit greatly from repeat business. But repeat business is not always easy to get. That’s why today we want to give you five tips to get customers who have already worked with your company come...
Top 10 Cybersecurity Tips
Cybercrime is an increasing concern among Internet users. Virtual offenders increase in numbers and skills and any of us can become their target. For this reason it is necessary to have some basic notions of cybersecurity and how to protect...
Shipping challenges as we reach the second half of 2017
The logistics sector and the freight forwarding area are in an uneasy situation at the moment. As the year 2017 progresses, we are faced with new shipping challenges worldwide that we must overcome. Some of these challenges are related to...
Workforce digitalization, a business key
The digitalization of the staff workforce allows a Company to innovate. To dispose of office automation and control systems permits a greater monitoring of the Company’s imports and exports. According to a recent study, the market leading companies...
How to Re-Engage a Former Client
The competition is tough in every industry and freight forwarding is no exception. Whether you are an emerging company or have years of business behind you, striving for innovation is crucial. What was attractive for a client then may not be...
Knowing how to listen is the secret to great sales
When we think of a good salesperson we usually think of someone with great speaking skills. The perfect salesperson is usually someone able to engage in relaxed conversations with clients and professionals alike. But sometimes we overlook what could...
Digital transformation centers attention in logistics events
The logistics and international transport sector annually moves more than 6000 million tons worldwide. This charge has a value of $20 trillion (data from 2016). Such a powerful area is a clear target for automation and digitization. The sector has...
Launching of the All-New Freightalia v2.1
It gives us great pleasure in announcing that Freightalia v2.1 is out of beta and available as a stable version. You can now give your users and clients new set of features to experience with version 2.1 Here’s What’s New New easy to use and...
Use Skype to communicate better with customers and agents
As freight forwarding professionals, it is normal for us to spend a lot of time in front of a computer in our office. Normally, the first thing we do as we get to the office in the morning is to turn on the computer. Once we turn on the computer we...
Smart ports and infrastructure innovations
Ports and the industries that surround them must begin to modernize from today to respond to the needs of tomorrow. There are already developments and initiatives for turning current infrastructures and management to smart ports. But what is a smart...
Building customer loyalty with three simple strategies
We spend a lot of our time thinking about how to continuously get new customers. We believe that the more new customers we get, the safer the success of our business is. But sometimes we must also stop and think about the customers that we have...
Launching of the All-New Freightalia v2.4
It gives us great pleasure in announcing that Freightalia v2.4 is out of beta and available as a stable version. You can now give your users and clients new set of features to experience with version 2.4 Here’s What’s New Full visibility:...