A combination of technological know-how and years of experience in the industry can be the way to take a company to the next level in the years to come. Technological changes are an inevitable and...
Latest Articles
Six tips for building lasting client relationships
Creating long-term relationships with our customers can be the difference between a successful company and a company that has to close its doors prematurely. The customer base that has already worked with us is one of our greatest values and we...
Increase your quoting capacity
The less time the sales teams take to offer a quote to customers, the more quotes they can make. This is obvious. What is not so obvious is how to get quotes done quickly and efficiently. That’s why today we want to talk about one of the best...
Featured posts
5 sales reports every freight forwarder should analyze weekly
How often do you analyse the sales reports of your company? Any freight forwarder, big or small, should measure several commercial parameters to know how their sales are performing. If we do not measure our results we are going blindly and it will...
Tips for maximizing your freight budget
The close of an exercise has arrived, and has it met the estimations made? How has the commercial team performed? Has the freight budget been met? Then it is suddenly time to prepare for the upcoming business year. Each closing and opening of the...
Use Skype to communicate better with customers and agents
As freight forwarding professionals, it is normal for us to spend a lot of time in front of a computer in our office. Normally, the first thing we do as we get to the office in the morning is to turn on the computer. Once we turn on the computer we...
Launching of the All-New Freightalia v2.4
It gives us great pleasure in announcing that Freightalia v2.4 is out of beta and available as a stable version. You can now give your users and clients new set of features to experience with version 2.4 Here’s What’s New Full visibility:...
Knowing how to listen is the secret to great sales
When we think of a good salesperson we usually think of someone with great speaking skills. The perfect salesperson is usually someone able to engage in relaxed conversations with clients and professionals alike. But sometimes we overlook what could...
Customer service versus Sales service: Where to invest
For many companies it can be difficult to find the balance in the investments destined to their departments of customer service and sales service. Both departments demand our attention. They both need quality and updated tools to help them with...
E-commerce, the door-to-home future
Traditionally, transport refers to port to port, door to port and door to door services which represent services from a factory or warehouse in origin to a factory or warehouse in destination. New consumer habits and internet sales have expanded the...
Open your freight store, the market is ready!
It was unthinkable only a few years ago that we would book our holidays, buy cinema tickets and do all our shopping online. It is incredible how we have normalized, in many ways, the use of technology to acquire goods and basic services in our day...
Launching of the All-New Freightalia v2.2
It gives us great pleasure in announcing that Freightalia v2.2 is out of beta and available as a stable version. You can now give your users and clients new set of features to experience with version 2.2 Here’s What’s New We have focused the...
Five questions you should always ask exporters or importers
When we negotiate with importers and exporters, there are certain issues that we must raise in all cases. These issues will help us ensure the best freight forwarding service for our customer, with the best price and the least inconvenience. The...
Launching of the All-New Freightalia v2.3
It gives us great pleasure in announcing that Freightalia v2.3 is out of beta and available as a stable version. You can now give your users and clients new set of features to experience with version 2.3 Here’s What’s New Tenders tool, the...
Top 10 Cybersecurity Tips
Cybercrime is an increasing concern among Internet users. Virtual offenders increase in numbers and skills and any of us can become their target. For this reason it is necessary to have some basic notions of cybersecurity and how to protect...